Sub Zero Repair

Mesa Appliance Service:
Refrigerator, Freezer, Wine Cooler and Ice Machine Repair Service in Santa Barbara and Ventura counties Affordable, Fast, Local and Reliable.

Mesa Appliance Service -Appliance Repair company Specializes in Sub Zero and Wolf Appliance Repair, Service and Maintenance. Our company’s goal is to provide all our customers with outstanding and professional repair service in Santa Barbara and Ventura Counties. All of our Appliance Service Technicians are 100% Licensed, Certified and Insured for your protection as well as very knowledgeable with many years of high end appliance repair experience. Our Sub Zero Appliance Repair and Service Team, will always offer you the lowest prices in Santa Barbara and Ventura to fit your budget, and a fair opinion on what you should do with your appliance-spend money on repair or replace it with a new one.

 

Call to schedule repair for Sub Zero appliance at (805) 248 5707 if you have any of the following issues:

  • Smelled any unusual odors in your refrigerator.
  • Noticed an abnormal refrigerator noise.
  • Refrigerator is beeping.
  • You could see some Error Codes on control screen.
  • Service sign or Service Condenser sign is blinking.
  • Noticed your refrigerator is not cooling or your freezer is not freezing.
  • Had trouble with a refrigerator door not closing properly.
  • Noticed any warm or even hot surfaces of the refrigerator.
  • Noted the ice maker has stopped making ice or you can’t get water out the door water dispenser.
  • Had to adjust the temperature controls above the normal settings to keep the desired temperature.
  • Found your refrigerator is leaking water or you have an ice build-up in your freezer.
  • Think your refrigerator run more then usual.

Any of the above symptoms could be a minor problem, but if ignored, these problems could become a much more serious situation, and in turn, require a more costly repair. Delaying may even force you to purchase a new appliance.
Don’t let an inexpensive refrigerator repair service call deter you from having peace of mind.
Our refrigerator repair technicians will completely inspect and diagnose your problems, and give you a flat rate repair price before any work is performed. No matter how long it takes, it’s the same price to you. If no service is performed, you only pay for the service call.

Do you know, that the normal temperatures for a residential refrigerator/freezer appliance:
REFRIGERATOR: 36-42∞F
FREEZER: 0-10∞F

Appliance Repair Santa Barbara

Our Mission:
We keep it simple:
We offer the best service for your Sub Zero in Santa Barbara, at reasonable price.

  • We offer same day service on most orders placed before 12 Noon.
  • There is no extra  charge for evenings, weekends or holidays.
  • We are always somewhere in your neighborhood, so there is no travel charge!
  • We only install brand new, factory recommended parts.
  • Emergency service is available 24-hours a day, 365 days out of the year.

We provide fast repairs on all models of Sub Zero household appliances:
Refrigerators, freezers, wine coolers and ice machines.

DISCOUNTS FOR YOU:

  • $20 OFF labor to All Internet Customers
  • $65 Off Any compressor replacement
  • $65 Off Any Seal System Repair

Our Warranty, Your Safeguard
Mesa Appliance Service is proud of the quality of our work. We strive to make your appliances run trouble-free for a long time.If your Sub Zero or Wolf  appliance develops any other problems within six months of the original service call, we promise a 50% discount on labor.
We’re also proud to say we only use parts manufactured by American companies.
This ensures the lowest risk of defects. Your Sub Zero or Wolf  appliance should work problem-free for years to come.

Many Sub Zero appliances have self diagnostic features.
These Error Codes could be helpful for you to determine what is wrong with your Sub Zero:

400 SERIES WINE STORAGE
Possible Error Indicators
NOTE: Temperatures shown are for reference only, actual temperatures may vary.

55 SERVICE (Flashing) EE————————Upper compartment thermistor fault

BELL ON (Flashing)

55 SERVICE (Flashing) EE————————-Upper compartment thermistor fault with temperature alarm

EE SERVICE (Flashing) 55 ————————Lower compartment thermistor fault

BELL ON (Flashing)

EE SERVICE (Flashing) 55————————-Lower compartment thermistor fault with temperature alarm

55 SERVICE (Flashing) 55————————-Either evaporator thermistor fault

BELL ON (Flashing)

55 SERVICE (Flashing) 55————————-Either evaporator thermistor fault with temperature alarm

NOTE: Cooling functions are disabled when error indicators appear.

400 SERIES, MODEL 427R REFRIGERATOR
Possible Error Indicators
NOTE: Temperature shown is for reference only, actual temperature may vary.
TOP DRAWER (Flashing)
EE LOWER DRAWER (Flashing) ----------------------------------------------Refrigerator compartment thermistor fault
TOP DRAWER (Flashing)
40 LOWER DRAWER (Flashing) ------------------------------------------------Refrigerator evaporator thermistor fault.
E0
700BR & 700BF Communication Error between --------------------------------------Control Board & Control Panel
E3
700BR & 700BF Communication Error between -------------------------------------Control Board & Control Panel

400-2 SERIES WINE STORAGE
Possible Error Indicators
NOTE: Temperatures shown are for reference only, actual temperatures may vary.
55 SERVICE (Flashing) EE ---------------------------------------------------------------Upper compartment thermistor fault
BELL ON (Flashing)
55 SERVICE (Flashing) EE --------------------------Upper compartment thermistor fault with temperature alarm
EE SERVICE (Flashing) 55 ---------------------------------------------------------------Lower compartment thermistor fault
BELL ON (Flashing)
EE SERVICE (Flashing) 55 ----------------------------Lower compartment thermistor fault with temperature alarm
55 SERVICE (Flashing) 55 --------------------------------------------------------------------Either evaporator thermistor fault
BELL ON (Flashing)
55 SERVICE (Flashing) 55 ---------------------------------Either evaporator thermistor fault with temperature alarm
NOTE: Cooling functions are disabled when error indicators appear.

400-2 SERIES WINE STORAGE
CODE INDICATION
05 Upper Cabinet Thermistor read open / short for 10+ seconds, or repeatedly erratic tempís.
06 Upper Evap. Thermistor read open / short for 10+ seconds, or repeatedly erratic tempís.
07 Lower Cabinet Thermistor read open / short for 10+ seconds, or repeatedly erratic tempís.
08 Lower Evap. Thermistor read open / short for 10+ seconds, or repeatedly erratic tempís.
10 Upper Cabinet Warm Temperature alarm
11 Upper Cabinet Cold Temperature alarm
12 Lower Cabinet Warm Temperature alarm
13 Lower Cabinet Cold Temperature alarm
15 Sealed System Fault (evap temp. cannot drop 5∞ in 5 minutes, 3 consecutive valve activations)

400-2 SERIES - 427R-2 REFRIGERATOR CODE INDICATION
05 Upper Cabinet Thermistor read open / short for 10+ seconds, or repeatedly erratic tempís.
50 Excessive Refrigerator compressor run

600 SERIES (Prior To Serial #1810000)
Possible Error Indicators
NOTE: Temperatures shown are for reference only, actual temperatures may vary.
EE SERVICE (Flashing) 38 --------------------------------------------------------------Freezer compartment thermistor Fault
00 SERVICE (Flashing) EE --------------------------------------------------------Refrigerator compartment thermistor fault
00 SERVICE (Flashing) 38 --------------------------------------------------------------Refrigerator evaporator thermistor fault
SERVICE (Flashing)
00 ICE (Flashing) 38 -----------------Water valve energized longer than 15 seconds. Icemaker system disabled.
NOTE: A 45 minute dwell follows each IM cycles (no power to Icemaker). To bypass 45 minute dwell, Switch unit OFF then back ON.
SERVICE (Flashing)
12 VACUUM (Flashing) 45-------------------------------------CONDENSER:Several excessive compressor run periods

600 SERIES (Starting With Serial #1810000)
Possible Error Indicators
NOTE: Temperatures shown are for reference only, actual temperatures may vary.
EE SERVICE (Flashing) 38 -----------------------------------------------------------------Freezer compartment thermistor fault
00 SERVICE (Flashing) EE ---------------------------------------------------------Refrigerator compartment thermistor fault
00 SERVICE (Flashing) 38 --------------------------------------------------Several excessive compressor run periods OR----------------------------------------------------Refrigerator evaporator thermistor fault
SERVICE (Flashing)
00 ICE (Flashing) 38 ---------------Water valve energized longer than 15 seconds. Icemaker system disabled.
NOTE: A 45 minute dwell follows each IM cycles (no power to Icemaker). To bypass 45 minute dwell, Switch unit OFF then back ON.
CODE INDICATION
05 Refrig. Cabinet Thermistor read open or shorted for 10+ seconds, or repeatedly read erratic tempís
06 Refrig. Evaporator Thermistor read open or shorted for 10+ seconds, or repeatedly read erratic tempís
07 Freezer Cabinet Thermistor read open or shorted for 10+ seconds, or repeatedly read erratic tempís
08 Freezer Evaporator Thermistor read open or shorted for 10+ seconds, or repeatedly read erratic tempís
20 Defrost Underheat with No Voltage Feedback Through Gray/White Wire at Defrost Start
21 Defrost Overheat
22 No Voltage Feedback Through Gray/White Wire at Defrost Start
23 Defrost Overheat with No Voltage Feedback through Gray/White Wire at Defrost Start
24 Defrost Underheat

600-2 SERIES
Possible Error Indicators
NOTE: Temperatures shown are for reference only, actual temperatures may vary.
EE SERVICE (Flashing) 38 ---------------------------------------------------------------Freezer compartment thermistor fault
00 SERVICE (Flashing) EE ----------------------------------------------------------Refrigerator compartment thermistor fault
00 SERVICE (Flashing) 38 -------------------------------------------------Several excessive compressor run periods OR---------------------------------------------------------Refrigerator evaporator thermistor fault
SERVICE (Flashing)
00 ICE (Flashing) 38 -------------------------------Water valve energized longer than 15 seconds, five consecutive--------------------------------------------times. Icemaker system disabled 24 hours each time.
NOTE: A 45 minute dwell follows each IM cycles (no power to Icemaker). To bypass 45 minute dwell, Switch ice maker system OFF then back ON.
00 SERVICE (Steady, not Flashing)38 --------------------------Error Codes logged and observed but not cleared.
CODE INDICATION
05 Ref. cabinet therm. read open, short or erratic temp for 10+ secís
06 Ref. evap. therm. read open, short or erratic temp for 10+ secís
07 Fre. cabinet therm. read open, short or erratic temp for 10+ secís
08 Fre. evap. therm. read open, short or erratic temp for 10+ secís
20 Defrost underheat & no feedback thru Gr/Wh wire at defrst start
21 Defrost overheat
22 No feedback thru Gr/Wh wire at defrost start
23 Defrost overheat & no feedback thru Gr/Wh wire at defrost start
24 Defrost underheat
30 Excess IM Water Valve Solenoid Activation (> 15 Seconds)
40 Excessive Freezer Comp Run
50 Excessive Refrigerator Comp Run

700 SERIES
Possible Error Indicators
(- -) ---------------------------------------------------------------------------- Control is shut off. Press COLDER key to start unit.
(- 20 ) --------------------------------------------- Zone/Compartment thermistor fault. Repair wiring or replace thermistor.
( 55) ----------------------------------------- Zone/Compartment thermistor shorted. Repair wiring or replace thermistor.
(Su) ---------------------------------------------------------------Blue wire of display cable unhooked or faulty. Repair wiring.
(- 88 ) ---------- Red Wire of display cable unhooked or faulty, top lights are off and keys are inoperative.

700-2 SERIES (Tall Units)
Possible Error Indicators
NOTE: Temperatures shown are for reference only, actual temperatures may vary.
EE SERVICE (Flashing) 38 --------------------------------------------------------------Freezer compartment thermistor Fault
00 SERVICE (Flashing) EE --------------------------------------------------------Refrigerator compartment thermistor fault
00 SERVICE (Flashing) 38 ---------------------------------------------------Several excessive compressor run periods OR-----------------------------------------------------------Refrigerator evaporator thermistor fault
SERVICE (Flashing)
00 ICE (Flashing) 38 --------------Water valve energized longer than 15 seconds. Ice maker system disabled.
NOTE: A 45 minute dwell follows each IM cycles (no power to Icemaker). To bypass 45 minute dwell, Switch unit OFF then back ON.

700-2 SERIES (Tall Units)Starting W/ Serial #1759163
CODE INDICATION
05 Ref. cabinet therm. read open, short or erratic temp for 10+ secís
06 Ref. evap. therm. read open, short or erratic temp for 10+ secís
07 Fre. cabinet therm. read open, short or erratic temp for 10+ secís
08 Fre. evap. therm. read open, short or erratic temp for 10+ secís
20 Defrost underheat & no feedback thru Gr/Wh wire at defrst start
21 Defrost overheat
22 No feedback thru Gr/Wh wire at defrost start
23 Defrost overheat & no feedback thru Gr/Wh wire at defrost start
24 Defrost underheat
80 High VS compressor differential pressures or low voltage supplied to VS compressor
81 High Amperage Draw at VS compressor
82 VS comp. couldnít maintain min. speed at highest current draw
83 Locked VS compressor Rotor
84 Short circuit at VS compressor controller output circuit
85 VS compressor inverter overheated & shut down VS compressor
86 Serial communication failure between VS compressor controller and electronic control board
87 Speed information from electronic control board is out of spec.
88 Electronic control board not receiving status data in response to speed commands
NOTE: VS Compressor = Variable Speed Compressor

700-3 SERIES - TALL UNITS
CODE INDICATION
05 Ref. cabinet therm. read open, short or erratic temp for 10+ secís
06 Ref. evap. therm. read open, short or erratic temp for 10+ secís
07 Fre. cabinet therm. read open, short or erratic temp for 10+ secís
08 Fre. evap. therm. read open, short or erratic temp for 10+ secís
20 Defrost underheat & no feedback thru Gr/Wh wire at defrst start
21 Defrost overheat
22 No feedback thru Gr/Wh wire at defrost start
23 Defrost overheat & no feedback thru Gr/Wh wire at defrost start
24 Defrost underheat
30 Excess IM Water Valve Solenoid Activation (> 15 Seconds)
40 Excessive Freezer Comp Run
50 Excessive Refrigerator Comp Run

700-3 SERIES - BASE UNITS
CODE INDICATION
05 Ref. cabinet therm. read open, short or erratic temp for 10+ secís
06 Ref. evap. therm. read open, short or erratic temp for 10+ secís
07 Fre. cabinet therm. read open, short or erratic temp for 10+ secís
08 Fre. evap. therm. read open, short or erratic temp for 10+ secís
20 Defrost underheat & no feedback thru Gr/Wh wire at defrst start
21 Defrost overheat
22 No feedback thru Gr/Wh wire at defrost start
23 Defrost overheat & no feedback thru Gr/Wh wire at defrost start
24 Defrost underheat
30 NA
40 Excessive Freezer Comp Run
50 Excessive Refrigerator Comp Run